Terms & Conditions

At Sri Sri VinFast, we are committed to delivering exceptional customer experiences built on transparency, integrity, and trust. By accessing our website, engaging with our services, or interacting with our dealership, you agree to comply with the following Terms & Conditions.

Effective Date: March 13, 2026

14. Lead Communication Consent

By submitting your details through our website, you agree to be contacted by Sri Sri Automobility Private Limited via phone, email, or SMS regarding your enquiry, test drive requests, or promotional offers.

1. Introduction

Welcome to Sri Sri Automobility Private Limited. By accessing or using our website, services, or interacting with us, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please refrain from using our website or services.

2. Use of Website

The content on this website is for general informational purposes only.
You agree not to misuse the website or engage in any unlawful activities.
Unauthorized use of this website may result in legal action.

3. Product & Service Information

All vehicle details, specifications, pricing, and availability are subject to change without prior notice.
Images shown on the website are for illustrative purposes only and may differ from actual vehicles.
Certain features or specifications may vary depending on model, variant, or updates from the manufacturer.

4. Bookings & Enquiries

Submitting a form (test drive, enquiry, booking) does not guarantee confirmation.
Our team will contact you to confirm availability and details.
Any advance payments or bookings will be subject to separate terms communicated at the time of transaction.

5. Pricing & Payments

Prices displayed may not include taxes, registration charges, insurance, or additional fees.
Final pricing will be confirmed at the dealership.
We reserve the right to modify pricing at any time without prior notice.

6. Test Drive & Vehicle Usage

Test drives are subject to availability and eligibility.
Customers must provide valid identification and driving license where required.
The dealership reserves the right to refuse or reschedule test drives.

7. Intellectual Property

All content on this website (text, images, graphics, logos) is the property of Sri Sri VinFast Vizag or its licensors.
Unauthorized reproduction, distribution, or use is strictly prohibited.

8. Limitation of Liability

We do not guarantee that the website will be error-free or uninterrupted.
We are not liable for any direct, indirect, or incidental damages arising from the use of this website or reliance on its content.

9. Privacy

Your use of our website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of your data as outlined in that policy.

10. Cancellation & Refund Policy

Any cancellations or refunds related to bookings will be governed by the terms provided at the time of booking.
The dealership reserves the right to determine eligibility for refunds.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Visakhapatnam, Andhra Pradesh.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of the updated terms.

13. Business Disclaimer

Sri Sri Automobility Private Limited is an independent dealership specializing in electric vehicles, including VinFast vehicles. We are not owned, operated, or officially affiliated with VinFast unless explicitly stated.